Common Questions
Deciding to start counseling is a significant step. We've gathered answers to our most frequently asked questions to help you feel comfortable and informed as you begin your mending process.
Online Counseling Basics
How do sessions work?
Sessions are conducted via a secure, HIPAA-compliant video platform. You'll receive a link before each session—simply click and join from a private space.
What tech do I need?
A stable internet connection, a computer or tablet with a camera/microphone, and a browser like Chrome or Safari are all you need to get started.
Is it private?
Absolutely. Our platform is encrypted to meet strict medical privacy standards (HIPAA), ensuring your conversations remain confidential and secure.
Can I use my mobile?
Yes, though a larger screen is recommended for the best experience. The platform works through mobile browsers without needing extra app downloads.
Clinical Services
Who do you work with?
We primarily work with adolescents, teens, and young adults (ages 13-25) who are navigating life transitions, anxiety, and mild depression. Our services are tailored to the unique developmental needs of this age group.
What issues do you support?
We specialize in addressing social anxiety, academic stress, family adjustments, self-esteem, and general life transitions. We provide tools to help manage these challenges in a healthy, sustainable way.
What are sessions like?
Sessions are warm, collaborative, and non-judgmental. We focus on practical, skill-based approaches where you can learn and practice coping strategies to use in your daily life.
How long does therapy typically last?
The duration of therapy varies for everyone. Some clients find that a few months of skill-building is sufficient, while others prefer ongoing support during extended transitions. We work at a pace that feels right for you.
Policies & Fees
Fee Structure
Transparent Pricing
Standard 50-minute individual sessions are billed at $100 for cash pay clients. We believe in providing high-quality care with clear financial expectations from the start.
Policy
Insurance & Headway
We partner with Headway to manage insurance billing efficiently. Many major PPO plans are accepted. When you book your initial session, Headway will help you verify your exact benefits and co-pay amounts before we meet.
Policy
24-Hour Notice
Consistency is key to the therapeutic process. We require at least 24 hours' notice for cancellations. Late cancellations or missed appointments without notice are subject to the full session fee.
Fee Structure
Payment Methods
We accept all major credit cards and HSA/FSA cards. Payments are securely processed at the time of session through our client portal.
Ready to begin?
We're here to help you navigate your journey. Follow the steps below to start your healing process.
How do I schedule my first session?
Booking is simple. Click the button below to visit our portal where you can view real-time availability and select a time that works for you.
What should I prepare for our first meeting?
Make sure you have a quiet, private space and a stable internet connection. We'll handle the rest during our initial consultation.